Privacy Policy

This Privacy Policy applies to the website at productionaisystems.com (the "Website"), which is operated under the Production AI Systems brand by Vision Logic Solutions Pvt. Ltd.

Vision Logic Solutions Pvt. Ltd. is responsible for personal data processed through this Website. The specific legal role (such as "Data Fiduciary" under the DPDP Act or "Data Controller" under the GDPR) will be confirmed after legal review based on the applicable jurisdiction.

Information You Provide

When you submit the contact form, we collect the following information:

• Name
• Work email address
• Company name
• Role (optional)
• Current starting point (new solution, MVP, live system or exploring)
• Description of the opportunity, workflow, MVP or production system
• Desired timing (optional)

Technical and Usage Information

The Website's hosting server may automatically log standard technical information, which may include:

• IP address
• Browser and device type
• Pages requested
• Referral source
• Timestamps
• Error and security logs

No analytics tools (Google Analytics, Vercel Analytics, PostHog, Microsoft Clarity or similar) are currently installed on this Website. If analytics are added in the future, this policy will be updated to describe what data is collected, by whom and for how long.

Cookies and Similar Technologies

This Website does not currently set any non-essential cookies. The only cookies that may be set are those required for the basic functioning of the Website (such as theme preference). No advertising cookies, tracking cookies or third-party analytics cookies are used.

If non-essential cookies are introduced in the future, a cookie consent mechanism will be implemented and this policy will be updated accordingly.

We use the personal data collected through the Website for the following purposes:

• Responding to enquiries submitted through the contact form
• Understanding the requested solution or service
• Arranging follow-up discussions with the relevant team members
• Operating and securing the Website
• Diagnosing errors and technical issues
• Preventing spam and misuse of the contact form

Enquiry data is not used for marketing purposes. If this changes in the future, appropriate disclosure and choice mechanisms will be provided.

The legal grounds for processing personal data depend on the visitor's location, the company's location, the purpose of processing and the applicable privacy law (including but not limited to the Digital Personal Data Protection Act, 2023 of India and, where applicable, the GDPR).

For contact-form submissions, the primary ground is the user's voluntary submission of information for the purpose of receiving a response. For technical and usage data, the ground is the legitimate interest of operating and securing the Website.

The specific legal terminology and applicable grounds must be confirmed by qualified legal counsel based on the jurisdictions involved.

Personal data submitted through the contact form is shared only with authorised members of the Vision Logic Solutions team who need the information to respond to the enquiry.

The following categories of third parties may process personal data on behalf of Vision Logic Solutions, where applicable:

• Hosting provider (for server infrastructure)
• Email delivery provider (for sending responses)
• Professional advisers (such as legal or accounting, where legally required)
• Government or regulatory authorities (where legally required to disclose)

Personal data is not sold or rented to third parties. No advertising networks or data brokers receive personal data from this Website.

The Website is hosted on a server whose location is being verified. If the hosting provider processes data outside India, this may result in cross-border transfer of personal data.

The specific hosting location, email processing location and any cross-border data transfers will be documented in this section after verification. No claim is made that all data remains within India until this is technically confirmed.

Personal data is retained only for as long as necessary to fulfil the purposes described in this policy. Specific retention periods will be confirmed after legal review and operational implementation.

The following categories are expected to apply:

• Unsuccessful or inactive enquiries: Retained for a defined period after the last interaction, then deleted or anonymised
• Active commercial discussions: Retained for the duration of the discussion and a defined period thereafter
• Client records: Governed by the terms of the applicable client agreement
• Server and security logs: Retained for a defined period for security and diagnostic purposes
• Spam submissions: Deleted promptly after identification

Specific retention periods must be approved by legal counsel and operationally implemented before being stated as fixed policy.

Vision Logic Solutions implements reasonable organisational and technical safeguards to protect personal data from unauthorised access, loss, misuse or alteration. These measures include access controls, secure transmission where applicable and regular review of access permissions.

No system can guarantee perfect security. If a data breach occurs that affects personal data, affected individuals and relevant authorities will be notified in accordance with applicable legal requirements.

Depending on the applicable privacy law, individuals may have rights including:

• Accessing the personal data held about them
• Requesting correction of inaccurate data
• Requesting deletion of personal data (subject to legal exceptions)
• Restricting or objecting to certain processing
• Withdrawing consent (where processing is based on consent)

To exercise any of these rights, contact us at engineering@productionaisystems.com. You may be asked to provide information to verify your identity. A dedicated privacy contact email and grievance officer will be designated if required under applicable law.

This Website is intended for business-to-business audiences. It is not directed at children, and Vision Logic Solutions does not knowingly collect personal data from children through the Website.

If you believe a child has submitted personal data through the contact form, please contact us at engineering@productionaisystems.com and we will take steps to delete that information.

The Website may contain links to third-party websites. Vision Logic Solutions is not responsible for the privacy practices or content of those external websites. You are encouraged to review the privacy policies of any third-party websites you visit.

This Privacy Policy may be updated from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Material changes will be communicated through the Website or by other reasonable means.

The current version of this policy is always available at productionaisystems.com/privacy-policy.

For questions about this Privacy Policy or to exercise your data protection rights, contact:

Vision Logic Solutions Pvt. Ltd.
Production AI Systems brand
Email: engineering@productionaisystems.com

The registered office address and grievance officer details will be added after verification and legal review.